Automated Patient
Self-Rescheduling
Patients can reschedule their appointments without calling your office
Find Out More“At Houston Methodist, patient access is a top priority. We get thousands of calls every day from patients wanting to change their appointments. The ability to use Self-Rescheduling eliminates many of these calls and allows more focus on the acute needs of our patients.”
Houston Methodist
Houston Methodist
How it Works
SMS Messages
Surface patient conversations in native SMS messaging platform.
EMR Integration
All appointment interaction is pushed back to the EMR in real time.
Automation Engine
Personalized reminders are sent automatically with no intervention from staff.
Here's Why
Reduce
Staff Workload
Reduce call volume for your staff, streamlining their workflow so they can care for the patients who need it the most.
Automate
Patient Rescheduling
Patients can simply text back and get a new appointment almost instantly.
Improve
Slot Utilization
Ensure cancellations are turned into new appointments to increase revenue.
Improve
Patient Satisfaction
Give patients the same level of service that they experience in other industries.
What They're Saying
“Excellent! I like how easy it is to communicate with our patients. Patients have
called telling our team how convenient it is to text them for reminders and also to ask common questions.”
Well User
“Awesome Product! People nowadays are more likely to respond to a text than they
are to a phone call. Texting is a much quicker process than traditional phone calls.”
Well User